Friday, July 07, 2006

Trust Me, I'm a Car Salesperson

On the way to a client meeting this morning, I was listening to the radio and one station had a talkback competition on the question: "Who don't you trust?"

The winning caller was a car salesperson who doesn't trust customers. As funny as this may be, those of you in car sales ( or any sales ) are probably familiar with how many lies you are told every business day by your clients.

Most of the salespeople I have worked with do not lie to their clients and are very aware of the damage that lying can do their business and to their careers. Yet they have to work diplomatically with all the lies that they are told by their clients daily.

In another post, we'll look at some of the reasons why customers lie and what we can do about it.

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